Refund policy

Order Policy – All Sales Are Final

At Conrad Custom Creations, every item is made to order, and many pieces are personalized just for YOU. Because of this, we do not offer refunds, exchanges, or cancellations unless there has been an error on our part. If we make a mistake, please reach out, and we will gladly correct or replace your order.

Important Details to Note:

• Sizing: Customers are responsible for selecting the correct size. Please review the listing details and size charts carefully, and measure before placing your order.

• Personalization: Customers are responsible for ensuring that all names, dates, and other personalized details are correct before submitting an order.

We truly appreciate your support of our small business and the time we take to create each piece. If you have any concerns or experience any issues with your order, please email us at theconradcustomcreations@gmail.com